Case study

D2C eCommerce & Coffee Subscription Platform Development

A subscription-based coffee platform designed around curated tasting experiences, community feedback, and data-driven coffee selection instead of traditional eCommerce selling

+62%subscription retention rate
+48%user engagement
+35%repeat purchases

Measured post-launch vs. the previous period - GA4 / Shopify Analytics.

D2C eCommerce & Coffee Subscription Platform Development
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OVERVIEW

THE CLIENT

Mr. Roasters Coffee is a specialty coffee subscription platform that focuses not on selling coffee, but on creating structured tasting experiences for users who want to explore high-quality fresh coffee from different roasters.

Each delivery is designed as a “tasting flight” with blind samples, allowing users to evaluate coffee without bias toward brand or origin. The system is enriched with tasting cards and community feedback, turning coffee consumption into a shared, data-driven experience

IndustryeCommerce, Subscription, Food & Beverage Tech
ServicesUX/UI Design, Web Development
CountryUkraine
Year2022
CHALLENGES

PROBLEM SPACE

Reframing Coffee as an Experience, Not a Product

The platform needed to move beyond traditional coffee eCommerce and create a structured tasting ecosystem

Bias-Free Product Evaluation

Users had to evaluate coffee without influence from origin or brand perception, requiring a “blind tasting” system

Community Feedback Integration

The system needed to collect, compare, and visualize feedback from users and roasters in a meaningful way

Subscription Complexity

Managing recurring deliveries, preferences, and gifting options required a flexible subscription infrastructure

Mr Roasters — Problem space (1)
Mr Roasters — Problem space (2)
SOLUTIONS

WHAT WE DID

Tasting-Driven Product Structure

Built a system of curated tasting flights where each delivery is designed as a controlled sensory experience

Blind Coffee Selection Mechanism

Implemented “blind bags” functionality to ensure unbiased evaluation of coffee samples

Subscription System Integration

Developed flexible subscription logic allowing users to manage recurring deliveries and gift subscriptions

Community Feedback Loop

Created a system where users can rate coffees and compare their feedback with roasters and the broader community

Product Highlighting System

Introduced “All Stars” selection based on aggregated tasting results to surface the highest-rated coffees

Mr Roasters — What we did
Project ROADMAP

TECHNICAL IMPLEMENTATION

Defined user journey from subscription → tasting delivery → feedback → community comparison

Integrated ReCharge to manage recurring orders, subscriptions, and gifting flows

Built Shopify-based storefront optimized for subscription-first logic rather than one-time purchases

Implemented Stripe API for secure and flexible payment processing

Developed JavaScript-based interactions for rating, feedback submission, and product exploration

Anna Hyvliud, Engagement Manager at URich
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Let's design a product your users will love - and your business will grow with.

work APPROACH

WORKING PROCESS

We didn’t build a coffee shop - we built a tasting system

Every interaction was designed around discovery, evaluation, and feedback, not purchase alone

The system encourages users to continuously refine their taste preferences through structured feedback

All UX flows were built around recurring engagement, not single transactions

Product quality is shaped by aggregated user and roaster feedback, not static catalog decisions

Mr Roasters — D2C eCommerce & Coffee Subscription Platform Development
project OUTCOMES

PROJECT RESULTS

A subscription-based coffee ecosystem centered on tasting experiences instead of product listings

A structured blind-tasting system that removes brand bias from evaluation

Engaged user community contributing to product scoring and selection

Scalable subscription infrastructure for recurring deliveries and gifting

A data-driven product evolution model powered by user feedback loops

Mr Roasters — Project results (1)
Mr Roasters — Project results (2)
TECHNOLOGIES

TOOLS WE USE

Development & Frontend

  • Shopify
  • JavaScript

Subscription & Commerce Logic

  • ReCharge

Payments & Transactions

  • Stripe API

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