Case study

FoodTech Delivery & Logistics Platform Development

A redesigned eCommerce platform for imported food products in Switzerland, enhanced with custom warehouse, taxation, and compliance systems for complex retail operations

+41%completed purchases
-36%inventory-related errors
+27%returning customers

Measured post-launch vs. the previous period - GA4 / Shopify Analytics.

FoodTech Delivery & Logistics Platform Development
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OVERVIEW

THE CLIENT

The client is a Swiss startup operating an online store for imported food products, built on WordPress and WooCommerce.

The goal was to modernize the platform, improve usability, and extend standard eCommerce functionality with custom operational tools for warehouse management, tax handling, and customer verification

IndustryeCommerce, Grocery
ServicesWeb Development, UX/UI Design, Custom Plugin Development
CountrySwitzerland
Year2020
CHALLENGES

PROBLEM SPACE

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Outdated eCommerce Experience

The existing WordPress + WooCommerce setup no longer met usability and design expectations

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Lack of Operational Tools

The system lacked proper warehouse management, tax configuration, and internal operational workflows

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Regulatory & Compliance Requirements

The platform required secure handling of identity verification documents for billing and banking processes

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Complex Product Logistics

Imported goods required tracking of stock locations and expiration dates

SOLUTIONS

WHAT WE DID

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Full Platform Redesign

Redesigned both the storefront and internal eCommerce structure to improve usability and modernize the experience

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Warehouse Management System

Developed a custom plugin showing product location, stock levels, and expiration dates for efficient inventory control

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Tax & Logistics Configuration System

Implemented flexible settings for taxes, shipping rules, and transaction cost management

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Customer Identity Verification Module

Built a secure system for uploading and processing scanned ID documents for billing and bank payment verification

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Multilingual Support

Integrated a translation system allowing flexible conversion of all website elements from English to German

project ROADMAP

TECHNICAL IMPLEMENTATION

Rebuilt the user interface for both storefront and administrative workflows

Extended default WooCommerce functionality with custom plugins for logistics and compliance

Implemented PHP-based logic for warehouse tracking, tax rules, and document handling

Designed a structured database model for stock location, expiry dates, and product lifecycle tracking

Added dynamic translation support for full multilingual operation

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Let's talk

Let's design a product your users will love - and your business will grow with.

work APPROACH

WORKING PROCESS

The project evolved from a simple online shop into a full operational retail management system

While redesign improved UX, the core focus was solving real operational limitations

Special attention was given to secure handling of sensitive customer identification data

Each operational feature was built as an independent module for flexibility and scalability

System was designed around real import and warehouse workflows, not generic eCommerce patterns

project OUTCOMES

PROJECT RESULTS

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A fully redesigned eCommerce platform for imported food retail in Switzerland

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Custom warehouse management system with expiry and stock tracking

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Flexible tax and logistics configuration engine

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Secure customer identity verification workflow for banking compliance

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Improved multilingual support for international customers

TECHNOLOGIES

TOOLS WE USE

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Frontend Development

  • ✓HTML5
  • ✓CSS3
  • ✓JavaScript
  • ✓Bootstrap
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Backend Development

  • ✓PHP
  • ✓MySQL
  • ✓WordPress
  • ✓WooCommerce

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