Case study

Shopify Plus & CRO for Eco-Friendly Plant Care

Shopify eCommerce experience for a sustainable plant care brand

+34%conversion rate
-41%product page bounce rate
+29%add-to-cart actions

Measured post-launch vs. the previous period - GA4 / Shopify Analytics.

Services used: Conversion Optimization · Shopify Development

Shopify Plus & CRO for Eco-Friendly Plant Care
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Overview

THE CLIENT

We The Wild is a D2C brand focused on natural, sustainable plant care products designed for conscious living.
The goal was to build a high-performing Shopify experience that reflects the brand’s philosophy while improving conversion and supporting international expansion.

IndustryD2C, Sustainable Products, eCommerce
ServicesUX/UI Design, Shopify Development, CRO Optimization
CountryAustralia
Year2021
CHALLENGES

PROBLEM SPACE

Strong Brand - Weak Conversion Layer

The brand already had a clear identity, but the website didn’t fully translate it into a conversion-focused experience

education-heavy product

Products required explanation of usage, benefits, and outcomes (how to use, why it works, benefits). The challenge was to educate without overwhelming

Scaling Traffic Without Performance Drop

As the brand grows, performance issues directly impact conversion rates

Fragmented User Journey

Users landed from different channels (ads, organic, social media), but the experience wasn’t adapted to their intent

We The Wild — Problem space (1)
We The Wild — Problem space (2)
SOLUTIONS

WHAT WE DID

CRO-Focused UX Redesign

We restructured key pages (home, PDP, collections) to guide users toward purchase with clear hierarchy and messaging

Product Education System

Introduced structured content blocks: how it works, benefits, usage scenarios - making complex products easy to understand

Shopify Optimization

Optimized Shopify implementation by reducing unnecessary scripts and improving performance

Conversion Elements

Added trust signals, reviews, FAQs, and clearer CTAs to reduce hesitation at decision points

We The Wild — What we did (1)
We The Wild — What we did (2)
project ROADMAP

TECHNICAL IMPLEMENTATION

Analyzed performance, UX gaps, and conversion blockers across key pages

Simplified navigation and product categorization to reduce cognitive load

Built reusable sections for product storytelling and scaling content

Improved loading speed, media handling, and script efficiency to enhance Core Web Vitals

 

Anna Hyvliud, Engagement Manager at URich
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Let's talk

Let's design a product your users will love - and your business will grow with.

work APPROACH

WORKING PROCESS

We didn’t change the brand - we made it sell

Instead of adding more content, we structured it so users understand value faster 

Every change was tied to a hypothesis: what exactly blocks conversion here?

Removed unnecessary complexity instead of adding new layers

Prepared the platform for future growth (new SKUs, bundles, markets)

We The Wild — Shopify Plus & CRO for Eco-Friendly Plant Care (1)
We The Wild — Shopify Plus & CRO for Eco-Friendly Plant Care (2)
project OUTCOMES

PROJECT RESULTS

Clearer product understanding → faster decision-making

Improved product clarity, resulting in faster purchase decisions

More efficient user journey from landing to purchase

Reduced mobile drop-off through performance and UX optimization

We The Wild — Project results (1)
We The Wild — Project results (2)
TECHNOLOGIES

TOOLS WE USE

Design

  • Figma

Development

  • Shopify
  • Liquid
  • JavaScript
  • HTML5
  • CSS3

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