Case study

Shopify Plus & CRO for Eco-Friendly Plant Care

Shopify eCommerce experience for a sustainable plant care brand

Shopify Plus & CRO for Eco-Friendly Plant Care
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Overview

THE CLIENT

We The Wild is a D2C brand focused on natural, sustainable plant care products designed for conscious living.
The goal was to build a high-performing Shopify experience that reflects the brand’s philosophy while improving conversion and supporting international expansion.

Industry D2C, Sustainable Products, eCommerce
Services UX/UI Design, Shopify Development, CRO Optimization
Country Australia
Year 2021
CHALLENGES

PROBLEM SPACE

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Strong Brand — Weak Conversion Layer

The brand already had a clear identity, but the website didn’t fully translate it into a conversion-focused experience

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education-heavy product

Products required explanation of usage, benefits, and outcomes (how to use, why it works, benefits). The challenge was to educate without overwhelming

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Scaling Traffic Without Performance Drop

As the brand grows, performance issues directly impact conversion rates

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Fragmented User Journey

Users landed from different channels (ads, organic, соцмережі), but the experience wasn’t adapted to their intent

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SOLUTIONS

WHAT WE DID

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CRO-Focused UX Redesign

We restructured key pages (home, PDP, collections) to guide users toward purchase with clear hierarchy and messaging

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Product Education System

Introduced structured content blocks: how it works, benefits, usage scenarios — making complex products easy to understand

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Shopify Optimization

Optimized Shopify implementation by reducing unnecessary scripts and improving performance

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Conversion Elements

Added trust signals, reviews, FAQs, and clearer CTAs to reduce hesitation at decision points

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project ROADMAP

TECHNICAL IMPLEMENTATION

Analyzed performance, UX gaps, and conversion blockers across key pages

Simplified navigation and product categorization to reduce cognitive load

Built reusable sections for product storytelling and scaling content

Improved loading speed, media handling, and script efficiency to enhance Core Web Vitals

 

Contact us

Let's talk

Let's design a product your users will love — and your business will grow with.

work APPROACH

WORKING PROCESS

We didn’t change the brand — we made it працювати на продаж

Instead of adding more content, we structured it so users understand value faster 

Every change was tied to a hypothesis: what exactly blocks conversion here?

Removed unnecessary complexity instead of adding new layers

Prepared the platform for future growth (new SKUs, bundles, markets)

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project OUTCOMES

PROJECT RESULTS

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Clearer product understanding → faster decision-making

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Improved product clarity, resulting in faster purchase decisions

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More efficient user journey from landing to purchase

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Reduced mobile drop-off through performance and UX optimization

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TECHNOLOGIES

TOOLS WE USE

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Design

  • ✓ Figma
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Development

  • ✓ Shopify
  • ✓ Liquid
  • ✓ JavaScript
  • ✓ HTML5
  • ✓ CSS3
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